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Your Questions Answered
Absolutely. RingBlue follows all applicable state and local laws regarding AI voice calling.
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Because our goal is to get a real person on the phone, we place our calls to Washington DC between 9am - 5pm EST. Note that your calls may be placed in a queue if we are experiencing a high call volume day.
This depends on your state. All states have some sort of law regarding the recording of phone calls. Most states abide by a "one-party" consent rule, which means that only one party in the conversation (you, and by extension us as your representative) needs to provide consent to record a call. For those calls - YES! We will send you a recording of each call once completed.
Some states however are "two-party consent" states, meaning that both parties on the call have to explicitly consent to a call being recorded. These states are: California, Connecticut, Florida, Illinois, Maryland, Massachusetts, Michigan, Montana, Nevada, New Hampshire, Pennsylvania and Washington. When calling these states we have chosen not to record the call, but instead provide a written transcript.
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Unlike sites which gives out the phone numbers of representatives and asks you to make the call yourself, RingBlue has a significant amount of telephony and AI infrastructure needed to continue working. We pay both monthly fees for each phone line and per-minute fees for each call, as well as costs associated with the AI tools we use. Our goal however is to keep costs minimal, and partner with non-profits who can use RingBlue to generate donations to their causes!
See for yourself! You can give our AI a test call at 555-555-5555 and chat!